Over the summer, I took a UX design course to leverage my tactile design skills into tech-savvy solutions for re-commerce retailers like eBay. So I built them a case study.
Solving two major problems (returns and inconsistent consumer communication) I propose that adding a measurements feature to their app/website would elevate the buying experience for customers. Measurements are typically provided but either within the description or by image only. There isn’t a standardized system and it’s confusing for customers and sellers alike.
Below is my case study outlining: problem, hypothesis, impact, implementation, and measurement.